Product Rating: 4 of 5 stars
Awesome dress
Fit so nice the dress was really what I was expecting.
Customer Reviews
- Product Rating: 1 of 5 stars
Don't buy! Zipper broke!
Omg, the zipper broke the day of the wedding. I tried this dress on 3 times before the wedding. I struggled with the zipper, and my bf had to help me. It was too late to return it, so I went with it. Again, just tried on. Didn't go out in it. Had it on for maybe 10 mins. Day of the wedding, my girls cannot get the zipper up. They finally did, and it broke. We had to Maguire with safety pins and a shawl. This is the second dress I have purchased... Read MoreResponse from Lulus.com: Hello Kathryn. We are truly sorry to hear about the zipper breaking on your dress the day of the wedding! This isn't a typical experience and a member of our customer care team will be reaching out to you shortly to help! xo - Product Rating: 1 of 5 stars
Horrible Customer service
It was never delivered to my address. It was left outside somewhere and all Lulus would offer is to file a police report. It took them 2 weeks to reply when I made the initial claim. Absolutely no help.Response from Lulus.com: Hello, thanks for your review! Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 3 of 5 stars
RUNS SO SMALL
I am always a small in dresses. So I ordered a small in this and it is TIGHT. The zipper is AWFUL. Can't get it passed the seams. I never got this dress on all the way because between myself and my boyfriend, we couldn't get the zipper up. It was very tight but it would've been doable if the zipper worked properly. It's also VERY short. I have a big butt and hips and my butt cheeks were almost hanging out. The material itself is good quality... Read More
Response from Lulus.com: Hi Caitlin, thank you for sharing your feedback with us! We're sorry that this dress was too small. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! Xo - Product Rating: 1 of 5 stars
Loved the photo, but it did not fit
Followed the sizing instructions to a T. Could not [zip up] the dress mid-back, and it was tight throughout the waist and hips. Then, had to rush around to try to find a new dress within four days. Lulus did not have the larger size available for me.Response from Lulus.com: Hi Leigh, thanks for your review! We apologize that the fit of this dress wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo
