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Customer Reviews

3.5
Product Rating: 3.5 of 5 stars
65 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Poor product

    The heel broke after two times of wearing them. Lulus customer service was very responsive and handled the issue promptly. Cute shoes. Got so many compliments, but don't waste your money
    Response from Lulus.com: Hi Miranda, thank you for your review! We're so sorry to hear that the heel broke. We're glad that our Customer Service Team was able to assist and resolve this for you! We passed your feedback to the proper teams to review. xo
    Miranda V.
    Fit: True to Size Size: 9 Color: Black Black
  2. Product Rating: 3 of 5 stars

    Beautiful but PLEASE order a size down

    Hola soy de Mexico y me llegaron las botas. Son hermosas pero me quedan muy grandes. Me hubiera encantado volverlas a comprar en mi talla y ya están agotadas. Espero el restock!
    Response from Lulus.com: Translated by Lulus staff: Hello, I'm from Mexico, and I received the boots. They are beautiful, but they are too big. I would have loved to buy them again in my size, but they are already sold out. I'm waiting for the restock!
    Sofia G.
    Fit: Runs Large Size: 8 Event: Vacation Color: Black Black
  3. Product Rating: 5 of 5 stars

    New favorite boots!

    I'm usually a 7.5 in boots, but the size 7 worked great. They're very roomie and comfortable
    Valeria B.
    Fit: Runs a Little Large Size: 7 Color: Black Black
  4. Product Rating: 2 of 5 stars

    Terrible quality

    The heel broke off and I didn't even get a chance to wear them. They are very pretty but I did not order faulty shoes.
    Response from Lulus.com: Hi, Lorena! We are truly sorry to hear that this happened with your boots. That is definitely not a typical experience with our products! We'll be reaching out to you via email shortly to help. Talk soon! xo
    Lorena J.
    Fit: Runs a Little Large Size: 8 Color: Black Black
  5. Product Rating: 3 of 5 stars

    Lovely boots, poor manufacturing

    The boots are just as described, but they did fall apart after one wear. Maybe I got a bad batch as all I did was walk for one hour
    Response from Lulus.com: Hi Kelisha, thank you for your review! We're so sorry to hear your boots fell apart after one wear. We do see that our Customer Care Team was able to assist with this. We're glad we were able to resolve this for you! xo
    Kelisha D.
    Fit: True to Size Size: 7 Color: Black Black
Viewing 5 of 7 Reviews
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