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Customer Reviews

3.5
Product Rating: 3.5 of 5 stars
65 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    So cute but fell apart after the first wear

    These are so cute and comfy I was so excited when they came in the mail last week. I wore them to my desk job for the first time today and they literally fell apart. Both heel blocks have started to lift off both boots!
    Response from Lulus.com: Hey, Sabina! We are truly sorry to hear that this happened. We'd love to make this right and will be following up with you via email to assist. Keep an eye out for a response from us! xo
    Sabina P.
    Fit: True to Size Size: 7 Color: Black Black
  2. Product Rating: 1 of 5 stars

    Heel fell off

    On the first day, the heel part fell off the shoe and they were way too big.
    Response from Lulus.com: Hi, Rhea! Thank you so much for your review. We are so sorry to hear that the heel broke off of your shoe! That is absolutely not a common occurrence and we see that you have been in touch with our team to have this resolved. That's great to see! We always want you to be satisfied with your... Read More
    Rhea M.
    Fit: Runs Large Size: 7 Color: Black Black
  3. Product Rating: 3 of 5 stars

    Very cute but pretty uncomfortable

    Love the look and even makes me a lot taller! But definitely not ideal for walking around town...hurt my feet. Otherwise cute looking.
    Sandy K.
    Fit: True to Size Size: 7 Color: Black Black
  4. Product Rating: 2 of 5 stars

    Boot heel broke

    Unfortunately, the heel broke only after an hour of wearing it. Not sure if I got a defective one or if all the boots are like this. The boots are so gorgeous and fit true to size. Customer service was excellent and they refunded me right away. I'm disappointed that they broke so fast so I didn't bother purchasing a new pair out of the fear it might happen again.
    Response from Lulus.com: Hi, Marie! We are truly sorry to hear that the heel of your boots broke after just an hour. That is absolutely not typical with our products! We are so glad to hear that our customer service team was able to assist. We want you to be satisfied with every item you purchase from Lulus, so if you ever... Read More
    Marie F.
    Fit: True to Size Size: 10 Color: Black Black
  5. Product Rating: 2 of 5 stars

    Maybe rethink these boots

    The boots looked beautiful when they came in, but I didn't realize until I put them on that the bottom heel was peeling off the boot! However, I couldn't exchange them as I had packed them for the honeymoon. The boots are also super uncomfortable, and I could barely walk more than an hour in them. That comes from someone who works in heels everyday, running up and down stairs
    Response from Lulus.com: Hi Anahi, thank you for your review! We are sorry to hear that you received an item less than perfect. Your feedback will be passed over to the proper teams, and we'll reach out via email to help! xo
    Anahi E.
    Fit: True to Size Size: 7 Event: Vacation Color: Black Black
Viewing 6 of 7 Reviews
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