Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Defective Item
This is my second time purchasing a defective item from Lulu's. I purchased this dress for a wedding and upon packing it for my trip, I noticed a large tear in the inside seam. The dress I purchased last year for another wedding, the strap was broken. When Lulu's gave me a replacement, that strap also broke. The quality of this store has definitely gone down and I will not be purchasing anything from them again.
Response from Lulus.com: Hi, Asiana! Thank you for taking the time to provide us with your feedback. We're so sorry to hear that the dress arrived damaged. This is not a typical experience, and we are happy to see that you were able to connect with our Customer Care team to get this resolved. If there is anything else that... Read More - Product Rating: 1 of 5 stars
Too Small
I couldn't zip it up all of the way. And looking to up a size with a different dressResponse from Lulus.com: Hi Megan, thanks for your review! We apologize that the fit of this dress wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo - Product Rating: 4 of 5 stars
Cute and tons of compliments
Dress was cute and true to size. I got a lot of compliments. One thing I will say (and only reason I gave 4/5) is that the color was not quite as pictured. It was a few shades lighter and brighter than the picture. Overall a great dress! - Product Rating: 5 of 5 stars
Love
So pretty and perfect for wedding, formals, proms, etc! Will have to get straps taken in and length taken off but I am very short! - Product Rating: 5 of 5 stars
Beautiful dress but a little long!
This dress was so beautiful and made so well. The tiers are flowy and flirty. It fit perfectly around the chest. It's a bit long (I'm 5'4") and still had to adjust it. Even when I wore 3-inch heels, it dragged a bit. I went with lower heels and took it in at each tier from the inside lining. Beautiful dress!!!! - Product Rating: 4 of 5 stars
Cute dress
I loved this dress but the zipper on the back didn't zip up when it got to my upper back but it was a bit too loose on the boob part. - Product Rating: 4 of 5 stars
Beautiful dress
I did have to go a size up (and the bust was a little loose). Overall, a beautiful dress!
- Product Rating: 3 of 5 stars
Too small
Loved the dress, just too small of a fit for me.Response from Lulus.com: Hello Ellie, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 1 of 5 stars
Top portion is too long
The dress is heavy, and the top portion is too long for my body. Tried to return my two items (bought another similar style) but will cost me over $100 to send back. Super disappointed and won't be ordering again from this website in CANADAResponse from Lulus.com: Hi Kelli, thank you for sharing your feedback with us! We're sorry that this dress didn't work out for you due to the fit and for any frustration with our return policy. We would never want this to come as a surprise so we have our international return information listed directly on site at... Read More
