Skip To Main Content
Sitemap
See an item you love? Click the heart to curate a collection of all your faves!
0

Customer Reviews

3.2
Product Rating: 3.2 of 5 stars
51 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Terrible quality

    Strap completely broke first time I wore them. Just walking to my friends house, didn't even make it!
    Response from Lulus.com: Oh no, Amelia! We're so sorry to hear that this happened with your shoes. Keep an eye out for an email from a member of our team to help! xo
    Amelia F. — 5' 7" tall, 125lbs lbs, 32C, waist 25", 35" hip
    Fit: True to Size Size: 8.5 Event: Night Out Body Type: long and lean Color: Mocha Mocha
  2. Product Rating: 2 of 5 stars

    Cheap quality and not worth your money

    I liked the platform sandal style and was excited to wear these for summer, especially to work since they're dressier than normal sandals. However, upon my SECOND time wearing them, BOTH straps ripped off. I tried to glue/staple/melt/tape/etc them back on the shoe but to no avail. Without the straps, they're impossible to walk in. I wasn't doing any strenuous activity, just walking from my work bench to a coworker's work bench. I finished out the... Read More
    I liked the platform sandal style and was excited to wear these for summer, especially to work since they're dressier than normal sandals. However, upon my SECOND time wearing them, BOTH straps ripped off. I tried to glue/staple/melt/tape/etc them back on the shoe but to no avail. Without the straps, they're impossible to walk in. I wasn't doing any strenuous activity, just walking from my work bench to a coworker's work bench. I finished out the day wearing cheap sandals with straps flapping, which was extremely uncomfortable and frustrating. I have purchased many shoes and boots from Lulus before, and they have lasted YEARS through intense street wear, festivals, etc. I have never had a problem. And now, instead of being issued a refund or store credit, I'm stuck with shoes I can't wear/sell/or donate because of Lulu's negligence for quality control. - Katie S.
    Response from Lulus.com: Hi Katie, we're so sorry to hear that the straps broke after the second use. Our customer service team (lulus.com/customerservice) is available daily if you ever have questions or need assistance. We would love to get further in touch right away, so please keep an eye out for an email from our team... Read More
    Katie S.
    Fit: True to Size Size: 7.5 Color: Black Black
  3. Product Rating: 1 of 5 stars

    Broke The First Day

    I was SO excited to wear these cute shoes. I wore them to church and then to lunch. Walking into lunch, the strap completely broke and there was no way to fix it. I was so upset. Legit broke the first time I ever wore them.
    I was SO excited to wear these cute shoes. I wore them to church and then to lunch. Walking into lunch, the strap completely broke and there was no way to fix it. I was so upset. Legit broke the first time I ever wore them. - Chloe W.
    Response from Lulus.com: Hello Chloe! We are so sorry to hear that the shoes broke. It looks like you already spoke with customer service and they were able to provide a resolution. We do again apologize that this happened! Thanks for taking the time to share your review. xo
    Chloe W.
    Fit: True to Size Size: 9 Color: Off White Off White
  4. Product Rating: 1 of 5 stars

    Broke within seconds

    I wore this once and walked out of my apartment; the second strap snapped within minutes! It snapped mid-walk, and I had to walk all the way back to change shoes. Awful quality and awful manufacturing. Will not shop with Lulus again. I was so upset.
    Response from Lulus.com: Hi Kaitlin, thank you for your feedback! We are so sorry to hear that the shoe strap broke during your first use. We passed this over to the proper teams and will follow up via email to help! xo
    Kaitlin S.
    Fit: True to Size Size: 8.5 Color: Black Black
  5. Product Rating: 5 of 5 stars

    Great shoes!

    I love these shoes! They go with everything and are so comfy! Definitely glad I got these in 2 colors! lol
    Halle P.
    Fit: True to Size Size: 11 Color: Mocha Mocha
  6. Product Rating: 1 of 5 stars

    BROKE

    The first day I wore these shoes. The strap came completely out of the shoe. I had to hot glue them back together for the remainder of the day. Not happy.
    Response from Lulus.com: Hey, Elizabeth! I am so sorry to hear that these shoes broke the first time that you wore them! This is definitely not a common occurrence. We'd love to help you out with this! Our team will be reaching out to you personally to make this right. Keep an eye out for an email from us! xo
    Elizabeth G. — 5' 4" tall, 145lbs lbs, 34DD, waist 28", 35" hip
    Fit: True to Size Size: 7.5 Body Type: Curvy Color: Off White Off White
  7. Product Rating: 4 of 5 stars

    Love the height

    Perfect fit and not too uncomfortable to walk on!
    Paola M. — 5' 2" tall, 120lbs lbs
    Fit: True to Size Size: 7 Color: Black Black
  8. Product Rating: 1 of 5 stars

    Broke within 30 Minutes

    I love Lulus but not these shoes. The straps broke within 30 minutes of wearing them. I would not recommend these in particular but other shoes I have not had a problem with!
    Response from Lulus.com: Hey Kayla! Thank you for your review. We are so sorry to hear that these sandals broke after just 30 minutes of wear. However, we did notice that you have since reached out to our customer service team and they were able to get you fully taken care of on their end. If you have any other questions or... Read More
    Kayla F. — 5' 7" tall, 128lbs lbs, 34C, waist 27"
    Fit: True to Size Size: 7.5 Color: Off White Off White
  9. Product Rating: 3 of 5 stars

    My shoes are spoiled

    I loved my shoes and they got spoiled.
    I loved my shoes and they got spoiled. - Felicite Y.
    Response from Lulus.com: Hi Felicite! We are so sorry to hear this happened. This is not at all a typical experience and our team has reached out via email to make this right. Thanks for taking the time to share your review! xo
    Felicite Y.
    Fit: True to Size Size: 9 Color: Mocha Mocha
  10. Product Rating: 2 of 5 stars

    History about "Black Sandals"

    These sandals are very nice. I liked them because the platform was high and seemed comfortable. This is my style. I was very happy when I received them... But... But unfortunately, when I put them on for the second time, they tore... I'm disappointed and upset!!! So they are not expensive... I agree... I glued them on and now I'm afraid to put them on every time... It shouldn't be like that! In my opinion, this is TERRIBLE QUALITY!!!... Read More
    These sandals are very nice. I liked them because the platform was high and seemed comfortable. This is my style. I was very happy when I received them... But... But unfortunately, when I put them on for the second time, they tore... I'm disappointed and upset!!! So they are not expensive... I agree... I glued them on and now I'm afraid to put them on every time... It shouldn't be like that! In my opinion, this is TERRIBLE QUALITY!!! Unfortunately, they go in the trash... - Ilona H.
    These sandals are very nice. I liked them because the platform was high and seemed comfortable. This is my style. I was very happy when I received them... But... But unfortunately, when I put them on for the second time, they tore... I'm disappointed and upset!!! So they are not expensive... I agree... I glued them on and now I'm afraid to put them on every time... It shouldn't be like that! In my opinion, this is TERRIBLE QUALITY!!! Unfortunately, they go in the trash... - Ilona H.
    Response from Lulus.com: Hello Ilona! Thank you for your review! We are so sorry to hear that the sandals broke the second time you wore them! This is not a typical experience at all and we will be reaching out to you via email shortly! Thanks again for sharing a review and you will be hearing from us soon. xo
    Ilona H.
    Fit: True to Size Size: 6 Color: Black Black
Viewing 1 of 6 Reviews
Loading...
lovelulus