beautiful dress, horrible zipper
I bought this dress because I thought it was beautiful. My first mistake was not trying it on or checking the details carefully. The day of my event came, and the zipper on the dress got stuck - it wouldn't go up or down. It was a total disaster and torture to take it off. I would love for the company to try zipping it up and down themselves without any issues, or let me know that they are going to fix that problem. I want the dress, but I feel...
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Response from Lulus.com:
Hi Viviana, thank you for sharing your feedback with us! We're sorry that this dress caused trouble due to the zipper. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo