Poorly made
The dress was beautiful, but the strap ripped off the dress. Thankfully, it was before she left for the dance, but I had to stitch it and it didn't look great.
Response from Lulus.com:
Hi Laura, we're so sorry to hear that the strap broke! Our customer service team (lulus.com/customerservice) is available daily if you ever need assistance. We would love to get further in touch right away, so please keep an eye out for an email from our team shortly. We look forward to connecting...
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