No show
Wish I could tell you how much I loved this dress, but it never showed. I hate when companies try to save a buck and use unreliable delivery services instead of the tried and true delivery companies we know. Lulus, please don't use OnTrac anymore; they are notorious for packages not reaching your customers. Thank goodness I had a backup outfit for my event because I would have been out of luck.
Response from Lulus.com:
Hello Schannah. Thank you for sharing your feedback with us. We are truly sorry to hear that this happened! This isn't typical at all, and we are so happy to see that you've spoken with our customer care team and they were able to help make this right! Again, we are so sorry that this happened. If...
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