Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Sent wrong dress
Unfortunately, when I ordered this dress, they sent me a completely different dress in a different size. I was pretty disappointed, and when I tried to reorder it, they were out in my size. Luckily, Lulus's support team had excellent communication, processed a refund immediately, sent a prepaid return shipping label, and gave me a discount for their website. While I was upset that I couldn't have this dress, I still love Lulus!Response from Lulus.com: Hi Avery, we're so sorry that you received the wrong dress! We're glad to see that you've reached out to our Customer Service and that they were able to help. We will be passing this feedback along to the appropriate teams to see what took place and how we can prevent it from happening again in the... Read More - Product Rating: 4 of 5 stars
Very fashionable
I ordered this in a medium and had to exchange it for a large. The bust area was so tight even with the elastic back. I am keeping the dress in large for those parties that need a more elegant attire. Beautiful dark blue
- Product Rating: 3 of 5 stars
Loved it until it fell apart!
I wore this dress to a wedding yesterday. It was very comfortable and I received loads of compliments on it! But sadly the lace on the breast area fell apart a couple of hours into the evening! I'm so bummed because I had 2 other events I planned on wearing this dress too and now it's ruined! Very disappointed I wasted a lot of money on this dress.
Response from Lulus.com: Hey Amy! Thank you for your review. We are so sorry to hear that this dress fell part during the wedding. This is not typical for lulus and we want to make this right. We will be reaching out to you via email soon. xo - Product Rating: 3 of 5 stars
Beautiful but ripped after one wear
Such a pretty dress and was perfect for weddings. It was very comfortable because it is elastic and stretchy in the back. Unfortunately, the overlying floral fabric is very thin and ripped at the seam on the bust after one wear. The zipper is also temperamental and gets stuck at the seam around the waist. I thought it was a beautiful dress, just wish it held up better.
Response from Lulus.com: Hello Gracie! Thank you for your review! We are so sorry to hear that the dress ripped. This is not a typical experience at all and we will be reaching out to you via email shortly! Thanks again for sharing a review and you will be hearing from us soon. xo
