Broke on my way to event
First time wearing this, and the strap ripped on my way to the event. Very disappointing but beautiful dress.
Customer service handled everything amazingly without even reaching out!
Response from Lulus.com:
Hi Polly, thank you for sharing your feedback with us! We're sorry that this dress strap broke, and happy to hear you were able to get this issue resolved. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be...
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