Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 4 of 5 stars
Pretty but definitely runs small
I purchased this for my daughter's senior portraits. It runs about 1-2 sizes small. She's typically a small/medium but this medium was almost uncomfortably tight for her. If I had the time I would have exchanged it out for a larger size. She loves the dress but I'm upset that I paid so much for a 1 time wear dress due to the sizing.
- Product Rating: 5 of 5 stars
Jr high dance
Perfect fit, cute dress. I ordered this 3 weeks before the dance, and while it was to arrive a week later it got held up in the delivery. No fault to Lulus as it was stuck on the delivery vehicle or got lost. I called panicking because I was down to a week before the dance. They sent me one overnight! Great customer service! - Product Rating: 1 of 5 stars
Never came
Never got tracking info and dress never came.Response from Lulus.com: Hi Jessica! We're so sorry you did not receive your package! This is not typical at all and we are so happy to see you contacted our customer care team and were refunded for this missing order! If you have any questions please don't ever hesitate to reach out to us and we will see how we can help.... Read More - Product Rating: 1 of 5 stars
Beautiful dress but zipper is bad
Order this dress, received it with a rip in the side and a bad zipper. Did an exchange because loved the dress. Received new dress no rip but zipper is still bad, would not zip without force by the seam. And now because we did an exchange no longer eligible for return. Very disappointed.Response from Lulus.com: Hello Rebecca! We are so sorry to hear the dress arrived defective even after making an exchange! This is not a typical experience at all and we will be reaching out to you via email shortly so we can make this right! xo
