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Customer Reviews

3.9
Product Rating: 3.9 of 5 stars
216 Reviews
Fit: True to Size Based on 216 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    Beautiful dress but strap broke!

    This dress is beautiful, but unfortunately the strap just snapped right off the second time I tried it on! I wasn't pulling on it and hadn't hung it up by the strap or anything. Now I have to go get the strap sewn back on which will be an extra expense (though I am glad this didn't happen at the event I was going to wear it to!). I am very disappointed--don't know if I got a defective dress but thought this would be helpful information to... Read More
    Response from Lulus.com: Hi Holly, thank you for sharing this feedback with us. We are so sorry to hear this happened. We're happy to see that our Customer Care team was able to help with this. If you need anything else, absolutely let our team know. xo
    Fit: True to Size Size: S Color: Emerald Green Emerald Green
  2. Product Rating: 2 of 5 stars

    Straps Broke After 20 minutes

    I loved this dress-- the color and the fit were amazing. Sadly, 20 minutes into arriving at my friend's party not one but BOTH straps broke, and I had to use safety pins and cover the broken straps with my hair the entire night. I was very disappointed about this-- especially because the straps are adjustable, and they had been supportive and fit before they broke. The quality seems to just not be all there. :/
    Response from Lulus.com: Hello Katherine! Thank you for your review! We are so sorry to hear that the straps broke! This is not a typical experience at all and we will be reaching out to you via email shortly! Thanks again for sharing a review and you will be hearing from us soon. xo
    Fit: True to Size Size: M Color: Emerald Green Emerald Green
  3. Product Rating: 1 of 5 stars

    Poor quality

    When I tried this dress on the strap broke at the front. For the price I was very shocked at the poor quality. I will be returning it. From the other reviews, it looks like I am not the only one this has happened to. It is a shame, because it is very pretty. But poor quality stitching.
    When I tried this dress on the strap broke at the front. For the price I was very shocked at the poor quality. I will be returning it. From the other reviews, it looks like I am not the only one this has happened to. It is a shame, because it is very pretty. But poor quality stitching. - Megan T.
    When I tried this dress on the strap broke at the front. For the price I was very shocked at the poor quality. I will be returning it. From the other reviews, it looks like I am not the only one this has happened to. It is a shame, because it is very pretty. But poor quality stitching. - Megan T.
    Response from Lulus.com: Hi, Megan! Thanks for sharing your review. We're so sorry to hear that the strap of this dress broke. We'd love to make this right! Please keep an eye out for an email from a member of our team shortly. xo
    Fit: True to Size Size: S Color: Emerald Green Emerald Green
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