Product Rating: 2 of 5 stars
Cute but poor quality
I ordered this dress and when it arrived the zipper was broken. I worked with someone from customer service who was great and they shipped a new dress right away. When the second dress came, this zipper was also broken. Must be a defect. Ended up getting the zipper replaced because I needed it for that weekend. The size small was very tight but I also ordered a medium and when it came it was way too big.
Response from Lulus.com:
Hello Lauren! We are so sorry to hear that the zipper was defective. This is not at all a typical experience and our team has reached out via email to make this right. Thanks for taking the time to share your review. xo
