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Customer Reviews

4.3
Product Rating: 4.3 of 5 stars
1544 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    Zero arch support!

    Very cute velvet pump but NOT comfortable. There is no arch support for these which is really too bad because they look great. You wouldn't be able to add an insert either because of the design of the shoe. I wouldn't last 30 minutes in these, unfortunately. They are being returned.
    Response from Lulus.com: Hello Angela, thanks for taking the time to write a review! We'd love to help you shop with confidence in the future. If you would be interested in receiving a personalized fit recommendation, please feel free to contact our team of fit experts (lulus.com/customerservice). We hope to hear from you... Read More
    Angela M.
    Fit: True to Size Size: 8.5 Color: Rust Rust
  2. Product Rating: 5 of 5 stars

    Super cute!

    These shoes are super cute! The color is just as pictured and they fit true to size. I haven't worn them out yet so I'm not sure how comfortable they are, but I love them.
    Carla A.
    Fit: True to Size Size: 7 Color: Mauve Mauve
  3. Product Rating: 1 of 5 stars

    Undelivered

    I ordered 2 day express shipping for this to arrive for my birthday party on Saturday 3/1 and as of now ups tracking is saying they have not received the package. At this point I don't want the order and would also like a full return including my express shipping fee that I also paid for. Since they have yet to receive this it is not in transit. Please do not send this package to me.
    Response from Lulus.com: Hello Camille, thanks for your review! We apologize that these Laura Black Velvet Ankle Strap Heels haven't arrived. I see that you were able to speak to one of our customer service agents to resolve this issue. Our customer service team (lulus.com/customerservice) is available daily if you ever... Read More
    Camille B.
    Fit: True to Size Size: 8 Color: Black Black
  4. Product Rating: 5 of 5 stars

    Wedding Heels!

    Joined the waitlist to snag these perfect champagne satin heels. I can't wait to wear these as a bride!
    Erica B. — 5' 4" tall, 127 lbs, 36C, waist 27", 34" hip
    Fit: True to Size Size: 7.5 Color: Champagne Champagne
  5. Product Rating: 2 of 5 stars

    second pair that came with a stain on it

    I genuinely normally wouldn't care if there is a small mark or stain on a shoe, I understand things happen. But these shoes were going to be for my wedding. This was my second pair that I received of this shoe that had a stain on it.
    I genuinely normally wouldn't care if there is a small mark or stain on a shoe, I understand things happen. But these shoes were going to be for my wedding. This was my second pair that I received of this shoe that had a stain on it. - Taryn V.
    Response from Lulus.com: Hey Taryn. Thank you for your review. We are so sorry to hear that both pairs arrived with stains on it! This is not a typical experience and someone from our customer care team will be reaching out to you via email shortly. xo
    Taryn V.
    Fit: True to Size Size: 6.5 Event: Wedding Color: Light Nude Light Nude
Viewing 34 of 153 Reviews
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