Product Rating: 1 of 5 stars
Disappointed with customer service & fit of dress
First of all, I ordered this dress in 2 sizes, they were claimed to be delivered but I never received it. I've used Lulus so many times without a problem and I'm disappointed with how they're handling this. As a future bride, I'm hesitant to make a large order for fear of this. However, I was set on this dress as a wedding guest, reordered this dress & paid for 2-day shipping, the color is not as bright as shown in the pictures and is too big. I... Read MoreResponse from Lulus.com:
Hey Marily! Thank you for your review. We are sorry to hear that you didn't receive your first package. After reviewing your order we do see that a claim was started and your order was refunded. If there is anything else we can do for you, please do not hesitate to reach out to our customer service...
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