Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
This One Might Be on Me Bro
I ordered this for a wedding but it was too small. I'm usually a medium--might be gaining weight-...-but the zipper wouldn't zip. Honestly, it was pretty unflattering too.Response from Lulus.com: Hello Kayla, thanks for your review! We're sorry to hear that this dress didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo - Product Rating: 2 of 5 stars
Not for me
Ordered this dress as a potential graduation dress. It has more of an empire waistline than the pictures showed and is definitely more cream than ivory. In regards to sizing, it was a little too tight and zipped but because of the cut, I decided to just return it.Response from Lulus.com: Hi Evelyn, thanks for your review! We apologize that the style of this dress wasn't quite right for you. Our stylists (lulus.com/customerservice) are available to provide personalized assistance for all of your styling needs. We are always happy to help! xo - Product Rating: 2 of 5 stars
Not good enough
I paid over $80 for this dress & although it's a beautiful color, true to picture, & material is pretty good - THE ZIPPER WAS BROKEN!! I paid $80+ for a dress I can't zip up because the fabric was sewn too closely to the zipper teeth. Because I didn't have the time to return it & reorder to get back in time for the wedding I have to wear it to, I had to PAY EXTRA to bring to an alterations shop to replace the zipper. Sooo I was highly... Read MoreResponse from Lulus.com: Hello Jamie, thanks for your review! We apologize that this dress didn't meet your expectations in person because the zipper was damaged, and our customer service team has reached out via email to resolve this matter. Our customer service team (lulus.com/customerservice) is available daily. If you... Read More - Product Rating: 1 of 5 stars
They never reimburse you
I bought this dress for a wedding, but it was not beautiful so I asked to send it back. 3 months after, I still did not receive my reimbursement, be careful! I am very disappointed by this company.Response from Lulus.com: Hi Doriane, we're so sorry to hear that! We passed this over to our Customer Service team so they could assist you, and we're glad to hear that they were already able to help. If you ever have questions or need additional assistance, feel free to reach back out (lulus.com/customerservice)! xo
