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Customer Reviews

3.6
Product Rating: 3.6 of 5 stars
248 Reviews
Fit: Slightly Small
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    There was a Stitch out of the Dress

    It was tight, and I opened it the same day I had to wear it, and there was a big stitch out on the waist, and was showing but I had to wear it because I was counting on it
    Response from Lulus.com: Hey Brushra. Thank you for your review. We are so sorry to hear that the dress arrived damaged! This is not a typical experience and someone from our customer care team will be reaching out to you via email shortly. xo
    Bushra K.
    Fit: Runs a Little Small Size: S Color: Sage Floral Sage Floral
  2. Product Rating: 3 of 5 stars

    Pretty but too small

    The waist area is too small couldn't even rip it up. Will be returning. I also used the fit guides
    Response from Lulus.com: Hello Shannon! Thank you for sharing your feedback with us. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
    Shannon N.
    Fit: Runs Small Size: S Color: Lavender Floral Lavender Floral
  3. Product Rating: 4 of 5 stars

    Size Up

    I originally ordered this dress in a L but the back wouldn't close. I exchanged it for an XL and the fit was perfect. I will be using this dress for my bridal shower and really like the pleats. The reason for 4 stars is the zipper can sometimes get stuck right in the waist area before going all the way up. Other than that the dress fits great.
    Geomar S. — 5' 2" tall, 160 lbs
    Fit: Runs Small Size: L Color: Ivory Ivory
  4. Product Rating: 2 of 5 stars

    M and L did not fit

    I ordered the medium (which is my usual size at Lulus and everywhere else), and it didn't zip. I have a pretty big rib cage, so I chalked it up to that. Exchanged it for a large and the large was smaller than the medium!! Of course, I removed the tags thinking the large would fit but it didn't. It had to have been mislabeled. Gave it to my sister who has a smaller bust size.
    Response from Lulus.com: Hi Mary, thanks for your review! We apologize that the fit of this dress wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo
    Mary N. — 5' 5" tall, 140 lbs, 34D
    Fit: Runs Small Size: M Color: Emerald Emerald
  5. Product Rating: 3 of 5 stars

    Broken zipper, wouldn't even close...but great customer service!!

    I got a broken zipper, and when my grandmother fixed it, it still wouldn't close. I needed it the next day and overnighted it, but it came broken. I messaged them because I was scrambling for a new dress and spent so much money; they were super responsive and reviewed my issue within less than 24 hours. I was VERY satisfied with the response. Even though I can't wear the dress, I'll be back for another because these guys are great! As for the... Read More
    Response from Lulus.com: Hi Grace, we're so sorry you received this dress with a broken zipper! We're so glad to see that you reached out to our Customer Service team and they were able to help. Trust that your feedback is heard and we'll be passing this long to ensure the teams who need to see it, do! Thank you for sharing... Read More
    Grace V. — 5' 1" tall, 106 lbs, 34B
    Fit: Runs Small Size: S Event: Wedding Color: Rust Rust
Viewing 25 of 23 Reviews
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