Product Rating: 2 of 5 stars
No words to express how disappointed I am
I got the dress in a large, and I have 10 or so dresses in large, one is from Lulus, but this was too small, I returned it immediately, on 9/1/22, via UPS, following, your return/exchange instructions to the letter. It was verified received by Lulus on September the 7th, I tried chatting with someone but never got a response. I got a review request for Rachel, who never chatted to me, but within a few minutes of my attempt to chat, the status... Read MoreResponse from Lulus.com:
Hi Laura, we are so sorry that you have not received your exchange! This is not a typical experience and we want to make this right! We have reached out via email. Thank you for your review! xo