Dress was nice but not for me, still waiting for a refund
The dress was nice. The fabric was good quality and lined. It did not fit me well, so I requested a return. My package was shipped and it was received on November 26. I still did not receive a refund- it has been 18 days & their policy states a refund is expected within 7 days once the package is received. I followed up with the company; they are not answering. Extremely poor after sale service. I was interested in ordering a different dress but...
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Response from Lulus.com:
Hi Marie, we're so sorry to hear that this dress didn't work out for you! We saw that you've since been in touch with our Customer Service team, and we're so glad that they were able to help! Trust that your feedback is heard and will be passed over to the proper teams for review! xo