Product Rating: 3 of 5 stars
Gorgeous Damaged Dress
I purchased this dress for a destination wedding in Saint Vincent. When I received the dress and tried it on, it fit perfectly. After that, I placed it back in the bag it came in and packed it in my suitcase. However, one hour before the event, when I took the dress out to steam it, I noticed there was a hole in it. This posed a dilemma since I had no backup dress and had to wear the damaged one. I'm trying to understand why Lulu would ship a... Read More
Response from Lulus.com:
Hello Yvette. We are truly sorry to hear that your dress arrived with a hole in it! This is not a typical experience at all! We see that you've spoken with our customer care team already about this, and they were able to help and make this right. Again, we are truly sorry that this dress arrived...
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