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Customer Reviews

4.4
Product Rating: 4.4 of 5 stars
221 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Length wise fit, but still too small of a shoe

    I needed shoes to an upcoming wedding so I came to Lulus because they have super cute shoes. Found a pair and the shipping was superrr fast. However that's the only plus. I am a size 10-11 depending on the shoe and I ordered an 11. Length wise, the shoe fits fine, but the problem was that I could not fit my foot fully into the shoe which made walking uncomfortable and wearing them for more than 5 minutes left me with a mark across the top of my... Read More
    Response from Lulus.com: Hello Vaughan, thanks for your review! We apologize that this pair of heels didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Vaughan G.
    Fit: True to Size Size: 11 Color: Black Black
  2. Product Rating: 5 of 5 stars

    Perfect shoes for any dress!!

    i LOVE it. It was just what i was expecting and what i needed. Very comfortable even if I wear it all day. Love the price/quality value I am getting. Super excited to use this pair all summer :))
    Chloe L. — 5' 2" tall, 125lbs lbs, 32D, waist 26"
    Fit: True to Size Size: 7.5 Color: Natural Natural
  3. Product Rating: 1 of 5 stars

    BEWARE of purchasing if you're not sure on sizing.

    On my first order with this website, I received these heels in a busted white shoe box with no logo. The order shipped in a dark gray shipping bag, not a cardboard box as it should, so the shoe box was crushed when I received it. I tried the heels on, and the ball of my feet didn't touch where it should on the heels. I processed a return that weekend and returned it in the same damaged white no logo box. However, I did purchase a cardboard box... Read More
    Response from Lulus.com: Hello Jessica, thank you so much for your review. We are so sorry for the missunderstanding. We appreciate your understanding. Please keep an eye out for an email from our customer service team. xo
    Jessica C.
    Fit: True to Size Size: 6.5 Color: Black Black
  4. Product Rating: 4 of 5 stars

    Gigi

    They run a bit small, would order in a half a size bigger.
    Gynnette B.
    Fit: True to Size Size: 6 Color: Natural Natural
  5. Product Rating: 4 of 5 stars

    Gorgeous, but

    Absolutely loved it but unfortunately the heels were damaged and covered in a weird substance. Plus side is Lulu's customer service was quick and efficient in helping me and issued me a refund as well as tried to send me a new pair but unfortunately they were out of stock.
    Response from Lulus.com: Hello Cassie, thank you for your review. We are so sorry that you received a damaged item, but are so happy our Customer Service team was able to get you taken care of. xo
    Cassie K. — 5' 3" tall, 170lbs lbs
    Fit: True to Size Size: 9 Color: Black Black
Viewing 32 of 22 Reviews
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