Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Zipper doesn't work
I ordered a small but the zipper kept getting stuck so I sent it back and got a medium. It fit with extra room. As I was walking out the door to go to family pictures the zipper busted open. I can only think I stepped on the bottom of the dress and it caused the weak plastic zipper to open. So now I have a ruined dress and I'm unhappy with the way my pictures turned out. :/ Love the look but without a good zipper, it's worthless.Response from Lulus.com: Hi Jill! We're so sorry to hear that the zipper broke before you took your photos. Please know this is not a typical experience. We will be reaching out to you shortly via email to make this right. Thanks for your review! xo - Product Rating: 1 of 5 stars
Cheap Zipper
I want to give this dress an amazing review, but I cannot. It's a STUNNING dress, and I purchased it for my son's graduation that I had to fly out to. The dress fit perfectly, and I was able to get the side zipper up the day I received it. On the day of my son's graduation, the side zipper would not go up because it's a cheap plastic zipper. It will not go up past the hemmed belted area, and if you do, it will not pass the second one. Also, keep... Read MoreResponse from Lulus.com: Hello Tanisha! We are so sorry to hear that the dress arrived with a defective zipper. It looks like you already spoke with customer service and they were able to provide a resolution. We do again apologize that this happened! Thanks for taking the time to share your review. xo - Product Rating: 5 of 5 stars
Love this dress!
I got this dress for our engagement photos. I originally ordered a small, and it was way too big in the waist & chest. I returned it for an XS, and this fit much better. The dress is very soft and comfy and was a great length so I didn't have to get it hemmed!
- Product Rating: 1 of 5 stars
Zipper
The Zipper broke the first time I wore the dress last weekend for my family pictures. Unfortunately, it could not be fixed. The dress was the appropriate size, but the zipper would not continue and kept coming off the track and I could not wear the dress.... about 20 minutes before photos. Very disappointing as I always order from Lulus.Response from Lulus.com: Hello Colleen! We are so sorry to hear that the zipper broke. This is not at all a typical experience and our team has reached out and got this refunded. Thanks for taking the time to share your review. xo
