Product Rating: 2 of 5 stars
Pockets are sewn shut
I'm wondering if anyone else has bought this coat only to find the pockets to be sewn shut. The pockets are not sewn shut with loose threads that I can pull to open the pockets. They are absolutely sewn shut. I'm so disappointed. I called customer service two times to exchange the coat for one with pockets that are not sewn shut. The third coat just arrived, and guess what, the pockets are sewn shut. I'm so disappointed in customer service. I... Read More
Response from Lulus.com:
Hi Julie, thank you for sharing your feedback with us. I apologize for any confusion regarding the pockets in this style! As stated in the description, this style includes welt pockets, which are typically sewn shut to keep the garment smooth during shipping. The pockets can be opened if you choose,...
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