Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Too Small and doesn't fit me right
The dress doesn't fit me right, it's too small. I don't like how it looks on.Response from Lulus.com: Hello Heather, thanks for your review! We apologize that this dress didn't meet your expectations in person. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo - Product Rating: 3 of 5 stars
Nice fit, poor quality
The zipper broke before it was on my body- had to have it fixed my a seamstress. Otherwise lovely dressResponse from Lulus.com: Hi Breanna, thanks for sharing your review. We're sorry to hear that the zipper broke. We'd love to help with this! A member of our Customer Care team will be reaching out via email to get in touch. xo - Product Rating: 1 of 5 stars
Zipper quality failed me
The zipper absolutely fell apart on wedding day. I tried it on, fit well and looked great when I purchased. Come time to be in wedding pictures, the zipper got stuck and then ripped off the dress entirely, which left me about an hour to run to a store for a new dress.Response from Lulus.com: Hello Gina! Thanks for your review! We are so sorry to hear that this happened. It looks like you were able to reach out to customer service for a resolution. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer... Read More - Product Rating: 1 of 5 stars
Strap ripped within the 1st 2 hours of wearing
The dress is beautiful but poorly made. I purchased it to wear for the 2 weddings that I was invited to this summer. Unfortunately, I wasn't able to wear it without issue through the first 2 hours of the first wedding. The straps are fragile and my husband and I missed the bride and groom entering the reception because he was trying to tie the left should strap down so that I could wear the dress through the evening. Further to that, because I... Read MoreResponse from Lulus.com: Hi Andrea, thanks for sharing your review. We are so sorry to hear that this happened and that you had such a disappointing experience. We'd love to make sure you are feeling taken care of. Please keep an eye out for an email from a member of our team. We will be in touch soon! xo
