Broke Immediately
I loved the way the dress looked when I first tried it on, so I cut off the tags, but the second I put it back on for the event, the strap broke! So disappointed, and the site says I still can't return it even though the product was defective because the tags were off.
Response from Lulus.com:
Hello Brooke. We are so sorry to hear that the strap broke before your event! We would never want you to receive an item that didn't meet our quality expectations, so if you ever have any issues with your order, please don't hesitate to contact our customer care team directly...
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