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Customer Reviews

3.8
Product Rating: 3.8 of 5 stars
950 Reviews
Fit: True to Size Based on 949 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Zipper quality failed me

    The zipper absolutely fell apart on wedding day. I tried it on, fit well and looked great when I purchased. Come time to be in wedding pictures, the zipper got stuck and then ripped off the dress entirely, which left me about an hour to run to a store for a new dress.
    Response from Lulus.com: Hello Gina! Thanks for your review! We are so sorry to hear that this happened. It looks like you were able to reach out to customer service for a resolution. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer... Read More
    Gina L.
    Fit: Runs a Little Small Size: L Event: Wedding Color: Red Red
  2. Product Rating: 1 of 5 stars

    Strap ripped within the 1st 2 hours of wearing

    The dress is beautiful but poorly made. I purchased it to wear for the 2 weddings that I was invited to this summer. Unfortunately, I wasn't able to wear it without issue through the first 2 hours of the first wedding. The straps are fragile and my husband and I missed the bride and groom entering the reception because he was trying to tie the left should strap down so that I could wear the dress through the evening. Further to that, because I... Read More
    Response from Lulus.com: Hi Andrea, thanks for sharing your review. We are so sorry to hear that this happened and that you had such a disappointing experience. We'd love to make sure you are feeling taken care of. Please keep an eye out for an email from a member of our team. We will be in touch soon! xo
    Andrea J. — 5' 6" tall, 130lbs lbs, 34AA
    Fit: Runs a Little Small Size: XS Event: Wedding Color: Red Red
  3. Product Rating: 1 of 5 stars

    Wanted to love it

    I wanted to love this dress so much since it is so cute. Unfortunately, I didn't get to enjoy it for long When it first arrived it was stained. I didn't have enough time to return it and wait for a new one before my event. I got the stain out and wore it to my event but not even an hour into the party the strap broke. So much for paying $90+ dollars for the dress. Wish I got to enjoy it for longer than an hour. I did get a lot of compliments... Read More
    Response from Lulus.com: Hi, Sloane! Thanks for taking the time to share your review. We're sorry to hear that the dress you received was not in perfect condition and the strap ended up breaking. We're happy to see that you've been in touch with our Customer Care team for help. If there is anything else that we can do for... Read More
    Sloane G. — 5' 3" tall, 138lbs lbs
    Fit: True to Size Size: M Event: Party Color: Red Red
Viewing 87 of 87 Reviews
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