Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 5 of 5 stars
The Perfect wedding Guest Gown
Honestly hands down the best dress I have ever worn to a wedding. I purchased an xs size. Soo many compliments it fits perfectly. The color, the material, and the way the fabric looked on my body absolutely stunning!! Will continue to purchase more dresses from Lulus..10 out of 10.
- Product Rating: 1 of 5 stars
Defective Zipper
My sister ordered me this as her maid of honor. First, the size large fit like a medium at best, and the zipper was defective. Okay fine, I'll grab another, customer service refunded her, all good. Nope! Ordered both an xl and l on my own, and neither zipper is functioning. It literally starts folding over itself in the track. I now have to contact customer service again and pick a new dress while I'm at it at this point as we don't have time to... Read MoreResponse from Lulus.com: Hi Caroline, we apologize for any disappointment with this dress! Trust that your feedback is heard and will be shared with the proper teams for review. We saw that you've been in touch with our Customer Service team recently, and we're so glad that they were able to help! If you have any additional... Read More - Product Rating: 5 of 5 stars
Love it! Definitely give it a try
Ordered this for a black tie event. It's super comfortable, flowy but still has a nice shape, and for me, does not fall down. However, I may be in the sweet spot for cup size (34c). I could definitely see where someone who was smaller or larger may have issues. That being said, it will probably be too long and need shortening. Even for me, with 3in heels, I will need it shortened. But it is lovely and well made!
- Product Rating: 1 of 5 stars
Measurements and sizing incorrect
I ordered a large as that is a roomy size for most things, too small. Ordered an XL, too small. Now says not eligible to return. First and last time I order from Lulus, the customer service was not helpful for sizing at all. I provided measurements that are well smaller than an XL, and they were wrong on the suggested size, and only allowed me to return the first one. Big time bummer, and now it makes sense why I see people selling their brand on... Read MoreResponse from Lulus.com: Hi Sara! We're truly sorry this dress didn't work out for you, even after consulting with our fit experts. We do our best to make an accurate fit recommendation based on the information provided. As we are an online retailer, this isn't a guarantee, but rather is intended to help our customers make... Read More - Product Rating: 2 of 5 stars
Poor sizing chart, and arrived damaged
The dress did not match the measurements on the sizing charts, and arrived with a damaged clasp and fraying around the zipper which was disappointing because it was very pretty.Response from Lulus.com: Hello Morgan, thanks for your review! We apologize that this dress didn't meet your expectations in person. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo - Product Rating: 5 of 5 stars
Beautiful dress
Love it so much it's beautiful! The color is perfect. - Product Rating: 4 of 5 stars
Beautiful dress
This was a beautiful dress, but the first time wearing it, one of the side seams got a hole in it. - Product Rating: 5 of 5 stars
Another Perfect Purchase
This dress was perfect! It was a little long so i did have it hemmed so you could see my cute shoes! The fabric is beautiful, and I got so many compliments!
- Product Rating: 1 of 5 stars
Was great until it wasn't.
This dress arrived Sep 2 and sat undisturbed in a closet. I wore it today to my sister's wedding and loved it. But discovered this evening it had ripped across the front. I'm hoping my matron of honor speech doesn't show this rip. I'm totally let down after buying from Lulus before and loving it. This will sadly have to be thrown away and isn't salvageable. I used their sizing suggestions, and it fit perfectly. I'm so sad.
Response from Lulus.com: Hello Emily. We are truly sorry to hear about the dress ripping at your sister's wedding! This isn't a typical experience, and we are here to make things right! A member of our customer care team will be reaching out to you via email shortly to help. xo
