Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Shoulder strap broke
I want to love this dress but as soon as I put it on to re-try on, the shoulder on one side snapped in half and is completely broken. The strap wasn't on tight and I wasn't moving when it happened, the straps are very very thin.Response from Lulus.com: Hi, Emily! We are truly sorry to hear about the strap on your dress! Please know that this is never a typical experience. We truly appreciate your review and that you reached out to our customer care team for assistance. We're thankful for the opportunity to help! xo - Product Rating: 2 of 5 stars
Weird sizing
The reviews said to size up, so ordered a L (I'm usually a medium) and it was so tight. Returned it and ordered the XL and it was far too big. The way the dress is constructed, I can't get it altered without changing the whole style. It looks so pretty online but the sizing is awful. Will be returning this one too.Response from Lulus.com: Hi, Kathryn! We're so sorry to hear that this dress didn't fit as expected. We know how disappointing that can be! We'd love to help you find some styles that suit your needs! Our team of stylists are here to assist and can provide you with some similar recommendations that should be a better fit... Read More - Product Rating: 5 of 5 stars
Perfect wedding guest dress
I had to hem it, but otherwise a perfect fit! Loved the open back details and it was comfortable!

- Product Rating: 3 of 5 stars
Gorgeous dress... Until in broke!
I wore this dress to a masquerade ball and received so many compliments - it was extremely flattering! Halfway through the event, though, the strap on the left side completely snapped. Luckily I had fashion tape with me and was able to stick the falling straps to my body, but I'm really disappointed in the quality and it really put a damper on the night.Response from Lulus.com: Hi there, Cassandra! We are so sorry to hear about your dress. This is absolutely unusual and is not the quality we pride ourselves on! We've reached out to you via email directly to make this experience up to you and hope to hear back from you soon! xo