Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Return
The 10 day return policy on an exchanged item is ridiculous and does not allow time for working individuals to make a return.Response from Lulus.com: Hello! Thank you so much for taking the time to share your feedback. As a customer, it is always valuable to us. We are so sorry to hear that those items didn't meet your expectations in person, and for any frustration with the return policy. We would never want this to come as a surprise, so we... Read More - Product Rating: 1 of 5 stars
HORRIBLE zipper.
This is a beautiful dress. Love the fit and the material, but I think they ordered their zippers from the dollar store or something. Cheapest, most prone to getting stuck zipper I've ever seen in my life! I was trying the dress on to make sure it fit for a wedding I'm attending in a few weeks. Zipper completely broke. Don't buy this dress unless you know how to replace a crappy zipper!Response from Lulus.com: Hello Erin. We are so sorry to hear about the zipper issues! This is not a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly. xo - Product Rating: 5 of 5 stars
Gorgeous!
I love this dress! Fits as expected. I do have a smaller chest and short torso/long legs
- Product Rating: 1 of 5 stars
Beautiful but broken
The dress is lovely and I was so excited to wear it, however the zipper was difficult to begin with and I thought I could work through that, maybe the slide would become easier with use, but it did not, the zipper became completely stuck and unfortunately the zipper had to be pulled apart in order to get the dress off (I was literally stuck in the dress). I'm very disappointed as I will now have to pay for a zipper repair, which is not cheap on a... Read More
Response from Lulus.com: Hello Nikki. We are truly sorry to hear that the zipper broke! This is not a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to help. xo - Product Rating: 3 of 5 stars
Trust the other reviews about the zipper
The zipper was shoddy and would just get stuck only when I tried to zip it up on me, even though it seemed like it would have fit perfectly. This dress is also definitely for small busts. I'm like a 32A, so it was fine for me, but beware. I ended up returning it because I just didn't love it enough to keep it. The structuring of the dress seemed good, though.Response from Lulus.com: Hello Kayla, thanks for your review! We apologize that this dress didn't meet your expectations in person. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to see how we can help! xo - Product Rating: 5 of 5 stars
Gorgeous dress
Gorgeous dress. It looks better live. I received so many compliments
- Product Rating: 1 of 5 stars
So Bad
Save your time and just don't buy this dress. This dress's material is so cheap and stiff. Very disappointing.Response from Lulus.com: Hello Cassandra! We're sorry that this dress's material wasn't quite to your liking in person. We want you to shop with confidence, so we include the fabric content and care instructions in each item's product description. We hope this helps you to shop with us in the future! Please contact us... Read More - Product Rating: 4 of 5 stars
Beautiful but the zipper
Gorgeous dress, absolutely. The only problem is the zipper- as many others have said. I used beeswax on the zipper, and that did help, but it was still more of a struggle than I'd like. For this reason alone, I can't give this dress a solid 5 stars. - Product Rating: 3 of 5 stars
Size up
Difficult to zip, had to be altered. Not true to measurements. Recommend sizing up as it's very tight in torso area. 3 stars for not following chart but 4 for style and got many compliments.
Response from Lulus.com: Hello Sarana! Thank you for sharing your feedback with us. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
