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Customer Reviews

4.2
Product Rating: 4.2 of 5 stars
577 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 5 of 5 stars

    Absolutely loved it!

    First, I can't say enough about the customer service! I purchased the dress for my brother's wedding that was a week out. I immediately tried it on when i got it and realized there was a small hole in the mesh. I was so worried that I wouldn't get a replacement in time, but I contacted customer service to see what they could do, and they were wonderful! They sent me a replacement within 3 days! They were so helpful and made the process stress... Read More
    First, I can't say enough about the customer service! I purchased the dress for my brother's wedding that was a week out. I immediately tried it on when i got it and realized there was a small hole in the mesh. I was so worried that I wouldn't get a replacement in time, but I contacted customer service to see what they could do, and they were wonderful! They sent me a replacement within 3 days! They were so helpful and made the process stress free! As for the dress, I LOVE it! It's formal without being uncomfortable. It fit perfectly, and I got so many compliments! I was a little worried about ordering from an online boutique, but they exceeded my expectations! I will definitely be ordering again. Thank you! - Anne G.
    Anne G. — 5' 5" tall, 125lbs lbs, 34B
    Fit: True to Size Size: S Event: Wedding (Guest) Color: Rose Gold Rose Gold
  2. Product Rating: 5 of 5 stars

    Beautiful Dress

    Love this dress; it's beautiful. The fit is a little snug for how I want it to fit so exchanging it for a different size. It's even prettier in person!
    Sarah P. — 5' 8" tall, 180lbs lbs, 34D, waist 32", 39" hip
    Fit: Runs Small Size: L Event: Ball/Gala Color: Wine Red Wine Red
  3. Product Rating: 2 of 5 stars

    Disappointed

    Beautiful dress and got many compliments on it. However an hour after the wedding ceremony I noticed the strap on the verge of ripping (see photo). Very disappointed. Thankfully I had safety pins for a quick fix. I wouldn't recommend purchasing it.
    Beautiful dress and got many compliments on it. However an hour after the wedding ceremony I noticed the strap on the verge of ripping (see photo). Very disappointed. Thankfully I had safety pins for a quick fix. I wouldn't recommend purchasing it. - Amanda D.
    Response from Lulus.com: Hey, Amanda! We are so very sorry to hear that this dress' strap started to rip after an hour! This is definitely not a common occurrence with our products. We see that our team has been in contact with you to make this experience up to you! If you ever have any questions in the future, please never... Read More
    Amanda D. — 5' 4" tall, 34DDD, waist 28"
    Fit: True to Size Size: M Event: Wedding Color: Emerald Green Emerald Green
  4. Product Rating: 1 of 5 stars

    Horrible quality

    This dress is beautiful. I bought it for my daughter's bat mitzvah party, but thankfully had a backup because I cut the tags right before the event. I walked out the door, and the strap broke and the dress fell totally down. I had to run back and find another dress to wear. It also is very different looking in real life. It's stiff and the outer layer was very static-y. Super disappointed and it did look amazing on, but thankfully when it broke I... Read More
    Response from Lulus.com: Hi Elina, we're so sorry that happened to the straps! We saw that you reached out to our Customer Service team, and we're glad to hear that they were able to help. If you ever have questions or need additional assistance, feel free to reach back out(lulus.com/customerservice)! xo
    Elina F. — 5' 9" tall
    Fit: True to Size Size: S Event: Party Color: Rose Gold Rose Gold
  5. Product Rating: 2 of 5 stars

    Disappointed

    I really love the design and color of this dress and it fit me perfectly the night before my event. Unfortunately, when I wore it the night of my event, the strap ripped. Thankfully, I had some safety pins but I'm really disappointed because I really loved the design and color of this dress.
    Response from Lulus.com: Hi, Aman! Thank you so much for your feedback on this dress. We are truly sorry to hear that the strap on your dress broke. We will be passing this feedback along to the proper teams to look into! We see that you have been in touch with our customer service team and they were able to help with this... Read More
    Aman K. — 5' 9" tall
    Fit: True to Size Size: L Color: Wine Red Wine Red
Viewing 23 of 56 Reviews
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