Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Both straps broke and I had to sew them back on at wedding
Wore this to a wedding and BOTH of the straps broke within 2 hours of wearing the dress. Luckily, I brought a sewing kit because this has happened with Lulus dresses before so I just sewed them back together but it's kinda annoying that both broke immediately. Stunning dress though just be ready for straps to break
Response from Lulus.com: Hi Emma, we're so sorry that happened to the straps! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 2 of 5 stars
Returned
I didn't love it. Felt kinda cheap and not the quality I was expecting. Bummer because I really thought it was prettyResponse from Lulus.com: Hello Casandra, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 5 of 5 stars
LOVE this dress!
This dress is absolutely gorgeous. I wore it to a formal wedding and got so many compliments on it - truly a standout dress! It is such a beautiful color blue. The only minor complaint is that the sequins were a little itchy against my arms, but nothing major. I definitely recommend this dress! - Product Rating: 1 of 5 stars
Uncomfortable
I was very excited to wear it but the moment I tried it on, the right strap snapped. I was in the venue and it was super embarrassing and discouraging trying to find a safety pin at the very moment. Both of my arms broke out in hives due to the rubbing on the dress. It was very uncomfortable. I wished the reviews were honest and pinpoint that out before purchasing. The dress in itself was very flattering, but the rubbing of my arms on the sequins... Read More
Response from Lulus.com: Hi Stephanie, we're so sorry this dress didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if there are issues with your order, please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! xo - Product Rating: 1 of 5 stars
Broken zipper
The material around the zipper had a hole in it that caught the zipper. It stopped the slider from moving along the track.
Response from Lulus.com: Hi Kristyn! Thanks for your review! We're sorry that this Shine Language Emerald Green Sequin Mermaid Maxi Dress arrived with a broken zipper. Please contact us (lulus.com/customerservice) if you ever have questions or concerns about any of our products, and we'll gladly help! xo - Product Rating: 5 of 5 stars
Perfection!
This dress was amazing! It fit perfectly, was comfortable and easy to dance in. I even bought it in other colors and cannot wait to wear them! - Product Rating: 2 of 5 stars
Straps Broke
Both straps broke which was extremely unfortunate. I found safety pins to hold the dress together for the rest of the night
Response from Lulus.com: Hello Jenny! Thank you for your review! We are so sorry to hear that the strap broke. This is not a typical experience at all and we will be reaching out to you via email shortly! Thanks again for sharing a review and you will be hearing from us soon. xo - Product Rating: 3 of 5 stars
Net is torn from the back when I tried it on
Fit is good, but the net is torn from the back ..Response from Lulus.com: Hello Sonam! We are so sorry to hear that the dress arrived torn! This isn't typical at all, and we are happy to see you've already connected with our customer care team and they were able to resolve this! We appreciate your patience and understanding, as this was not a typical experience. xo - Product Rating: 3 of 5 stars
Beautiful but not well made
Ordered this dress for a black tie wedding. It's gorgeous but both straps broke while I was wearing it. Also several snags in the overlaying mesh layer. Beautiful dress but pretty disappointed with the quality. For sizing, I usually go with an XS at Lulus but decided on a small and glad I did. Super tight and has no stretch but the S fits like a glove.Response from Lulus.com: Hello Melissa, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo