Beautiful dress, horrible luck
This dress was so breathtaking when it first arrived, but after closer inspection, I just noticed way too many loose threads that I didn't want to risk wearing it for the holiday event I was going to attend. So I opted to do a straight exchange to see if I would have better luck and not so much as the wrong size was sent! So I tried to initiate another exchange for the correct size, and sure enough, I'm positive I received a defective dress. It...
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Response from Lulus.com:
Hi, Elena! We're truly sorry that this dress didn't meet your expectations in person due to the varying pattern. Thank you so much for your feedback! We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and...
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