Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Made with a very cheap material
I brought it to wear to a church event, I was very very disappointed and heartbroken when I saw it! It's looks trashy and cheap! I wish I could return it!Response from Lulus.com: Hello Devernie, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 1 of 5 stars
Poor quality - Do NOT buy
I read the reviews before buying the dress but ignored them thinking... how bad could it be? It can be, in fact, VERY bad. The fabric quality is so terrible that I started getting rashes as soon as I zipped up the dress. It is the cheapest material ever and there are holes everywhere. The lace is ripped all over so it is noticeable even though the dress is black. It was on final sale so I can't return it so sadly the dress will go straight to the... Read MoreResponse from Lulus.com: Hey, Saemi! Thank you for your review. We are truly sorry to hear about the condition in which you received this dress. We're here to help and will be reaching out to you directly via email to assist. Keep an eye out for a follow up from us! xo - Product Rating: 1 of 5 stars
Poor quality
This dress arrived with several holes and pieces of fabric. Very bad.
Response from Lulus.com: Hey, Yaneth! We are so sorry to hear that this happened! We always provide ourselves on quality and always want to make sure our valued customers are happy with their purchases! We see that our team has already been in contact with you to make this right. If you ever have any further questions,... Read More - Product Rating: 2 of 5 stars
So sad
I am always afraid of online purchases and my experience with this dress is the reason why. I always find it hard to know what's the best size for me when buying clothes from a new place so when I saw that Lulus provided recommendations I thought it would help me out but it was the exact opposite. I originally purchased the medium size of this dress following the website recommendation for my height, weight and expectations. When it arrived it... Read MoreResponse from Lulus.com: Hello Lana, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
