Disappointing
This is the second dress in a row I've ordered for a wedding, and the zipper will not budge. It keeps getting stuck, even when the dress isn't on. The material was also cheap and itchy. I'm so disappointed, as I used to buy dresses for weddings all the time from Lulu's and the quality seems to be going downhill.
Response from Lulus.com:
Hi Alyssa, thank you for sharing your feedback with us! We're sorry to hear that you had problems with the zipper. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo