Product Rating: 3 of 5 stars
Lost in the mail
Ordered some clothes from Lulus (including this) but got lost/stolen in the mail. Per Lulu's policy, packages that are lost or stolen are not their responsibility. Was not able to get a refund but the cardigan looks cute! (Rated it 3 stars and true to size for neutrality because this shrug sweater was not delivered to me and it's likely true to size)Response from Lulus.com:
Hello Annie, thanks for your review! We are so sorry to hear that your package was lost/stolen and you didn't receive this sweater. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! We're happy to help! xo