Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 5 of 5 stars
Comfortable
The dress in blue and embroidery is beautiful! Very comfortable and very elegant. - Product Rating: 1 of 5 stars
Not very stretchy
I sized down in this piece based on the description as stretchy, but it was rather stiff and bulky so I wasn't able to make it work.Response from Lulus.com: Hello Meredith, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 1 of 5 stars
RETURN POLICY CHANGE
I have been shopping LULUS for years. They recently changed their return policy which give's only store credit and a restocking fee! I was unaware of this new policy on my most recent order. I will NEVER shop with them again. Free Returns and Money back was a perk and now I feel scammed because I was not aware of new policy and can't get my money back.Response from Lulus.com: Hey, Erica! We truly apologize for any confusion with our return policy! For customers in the continental USA, we have a 21-day return policy starting from the day your package is delivered to you and offer free return shipping. Each returned item is subject to a $2 restocking fee, which will be... Read More - Product Rating: 2 of 5 stars
Really Short
It is very short! Granted, I am 5'10". It doesn't cover my bumResponse from Lulus.com: Hello Blake, thanks for your review! We're sorry to hear that this dress didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo
