Too short of time for returns
Too short time for returns with no way to appeal. I would have been satisfied with site credit. I had ordered several vendors to select a dress for my informal wedding. The dress was not accurate as the recommended size - too tight. Since I had to wait on other dresses to come in to decide, I went past the 21 day return date with no way to appeal it. Now I am stuck with 2 dresses from Lulus I can't use. I loved the selection and fast service and...
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Response from Lulus.com:
Hi there, Stevie! So sorry to hear that this dress didn't end up working out for you. We also apologize for any confusion with our return policy and greatly appreciate your feedback. If you ever have any questions or concerns, our team (lulus.com/customerservice) is always here for you! We're in the...
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