Skip To Main Content
Sitemap
See an item you love? Click the heart to curate a collection of all your faves!
0

Customer Reviews

4.5
Product Rating: 4.5 of 5 stars
1619 Reviews
Fit: Slightly Small Based on 1618 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Return

    Too small, too tight don't think the right size was attached to the label
    Response from Lulus.com: Hello Deborah, thanks for your review! We apologize that this jacket didn't meet your expectations in person due to the fit. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to see how we can help! xo
    Deborah H. — 5' 4" tall, 135lbs lbs, 38C, waist 27", 34" hip
    Fit: Runs Small Size: M Event: Night Out Body Type: slender Color: Hot Pink Hot Pink
  2. Product Rating: 5 of 5 stars

    Pretty jacket but runs a little small

    It is really pretty but runs a bit small for me
    Kalpana P. — 5' 3" tall, 32B, waist 26", 34" hip
    Fit: Runs a Little Small Size: XS Event: Wardrobe Refresh Body Type: petite Color: Black Black
  3. Product Rating: 5 of 5 stars

    Great

    One of my great choices. Love it!!! Recommended
    Marie A. — 5' 6" tall, 135lbs lbs, 34C, waist 23", 34" hip
    Fit: True to Size Size: M Event: Holiday Body Type: Curvy Color: Burgundy Burgundy
  4. Product Rating: 1 of 5 stars

    NEVER AGAIN!!!

    will never order from this company again!!!!!
    Response from Lulus.com: Hello Susan, thanks for your review! We apologize for any disappointment with your purchase. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Susan D.
    Fit: Runs Small Size: L Color: Camel Camel
  5. Product Rating: 1 of 5 stars

    Defective Jacket and Inconsistent Sizing, Very Disappointed

    I'm extremely disappointed with this purchase. I ordered this jacket when it arrived, the lining on the sleeve was already open and coming apart. This is clearly a quality defect and not something that should happen with a brand-new item. What makes the situation even more frustrating is that the item was marked as final sale, which means I'm unable to return or exchange it. While I understand final sale policies, they should not apply to... Read More
    I'm extremely disappointed with this purchase. I ordered this jacket when it arrived, the lining on the sleeve was already open and coming apart. This is clearly a quality defect and not something that should happen with a brand-new item. What makes the situation even more frustrating is that the item was marked as final sale, which means I'm unable to return or exchange it. While I understand final sale policies, they should not apply to items that arrive damaged or defective. Customers should still expect to receive products in proper condition. In addition, I already own the same jacket in a different color in the same size, and it fits perfectly. However, this one is noticeably smaller, which makes the sizing inconsistent as well. Receiving a faulty item and being left with no resolution is unacceptable, and this experience has been frustrating. I hope Lulus will review this situation and consider offering a replacement, store credit, or another form of resolution for defective items - Fariyal S.
    Response from Lulus.com: Hello Fariyal. We are so sorry to hear that the jacket arrived with the lining not sewn properly! This is not a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to help out! xo
    Fariyal S. — 5' 4" tall, 116lbs lbs, 32C, waist 27", 36" hip
    Fit: Runs Small Size: XS Event: Holiday Body Type: athletic Color: Black Black
Viewing 3 of 161 Reviews
Loading...
lovelulus