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Customer Reviews

3.8
Product Rating: 3.8 of 5 stars
73 Reviews
Fit: True to Size Based on 73 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 5 of 5 stars

    Love it! Exactly what I was hoping for!

    Fits like a glove! I'm not even worried about getting it tailored; it fits every curve comfortably and feels good! Love the thick, quality material as well :)
    Mercy L. — 5' 5" tall, 130lbs lbs, 32DD
    Fit: True to Size Size: S Event: Wedding Color: White White
  2. Product Rating: 3 of 5 stars

    Great quality but too big

    I went with a size larger like people recommended, and the top did fit nicely. However, the bottom was too big for my liking, and there was a lot of extra material at the waist. I prefer a more snug look, so the medium is better for me. Unfortunately, I couldn't return it.
    I went with a size larger like people recommended, and the top did fit nicely. However, the bottom was too big for my liking, and there was a lot of extra material at the waist. I prefer a more snug look, so the medium is better for me. Unfortunately, I couldn't return it. - Nicole C.
    Response from Lulus.com: Hello Nicole! We're truly sorry that this dress didn't meet your expectations in person, as the fit wasn't quite right. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! Thanks... Read More
    Nicole C. — 5' 4" tall, 150lbs lbs, 36C
    Fit: Runs a Little Large Size: L Event: Wedding Color: White White
  3. Product Rating: 5 of 5 stars

    Elopement!

    This dress is truly beautiful! Runs true to size. I'm so excited to get married in it!
    Katelyn M. — 5' 9" tall, 140lbs lbs, 34DD
    Fit: True to Size Size: S Event: Wedding Color: White White
  4. Product Rating: 3 of 5 stars

    Zipper is AWFUL

    I found this dress and it was exactly what I imagined, it fit perfectly! While dressing to say "I Do!" and adjusting the layers the zipper broke open, we couldn't budge it to try getting it back on the tacks. With the help of 3 amazing women in my life, we stapled the dress shut. It was not due to ill sizing/fit as the staples made it more snug. I would not recommend this beautiful dress to anyone for a special event, especially your wedding!
    I found this dress and it was exactly what I imagined, it fit perfectly! While dressing to say "I Do!" and adjusting the layers the zipper broke open, we couldn't budge it to try getting it back on the tacks. With the help of 3 amazing women in my life, we stapled the dress shut. It was not due to ill sizing/fit as the staples made it more snug. I would not recommend this beautiful dress to anyone for a special event, especially your wedding! - Robyn Y.
    I found this dress and it was exactly what I imagined, it fit perfectly! While dressing to say "I Do!" and adjusting the layers the zipper broke open, we couldn't budge it to try getting it back on the tacks. With the help of 3 amazing women in my life, we stapled the dress shut. It was not due to ill sizing/fit as the staples made it more snug. I would not recommend this beautiful dress to anyone for a special event, especially your wedding! - Robyn Y.
    Response from Lulus.com: Hi Robyn, we are so truly sorry that the zipper broke! This is not a typical experience and we have gotten this fully refunded for you. If there is anything else we can help with please let us know! There are a few convenient ways to get in touch with us (lulus.com/customerservice) if you're ever in... Read More
    Robyn Y. — 5' 4" tall, 140lbs lbs, 36B, waist 27"
    Fit: True to Size Size: M Event: Wedding (Bride) Color: White White
  5. Product Rating: 1 of 5 stars

    The worst customer service imaginable.

    I emailed Lulus to let them know that I received the wrong dress, and instead, Lulus decided to completely ignore my email. It's been a week and I'm still waiting for my dress. Their team never emailed me back, but I did get an email from them to rate my experience with someone who never actually contacted me. At this point, I'll just go to David's Bridal in person.
    Response from Lulus.com: Hi, Jessica! Thank you for your feedback on this experience. We are truly sorry to hear that this happened! We see that our team has since reached out to you about this matter and they were able to assist. That is great to see! Please don't hesitate to reach out to us (lulus.com/customerservice) if... Read More
    Jessica C.
    Fit: Runs a Little Small Size: L Color: White White
Viewing 9 of 6 Reviews
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