Broken strap upon arrival
The fabric and fit were as advertised but the dress arrived with a broken strap.
Response from Lulus.com:
Hello Lizzy, we're so sorry to hear that this dress arrived with a damaged strap! We will share this feedback with the appropriate teams for review and will be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you need assistance, please contact our customer care...
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