Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Too small in bust
It was not even close to zipping up. I ordered a medium and I would guess I'd need an XL to zip it but then everywhere else would've been too big. Love the pattern and wish it worked.Response from Lulus.com: Hi, Alexis! We would love to help you out with sizing next time! Our team of Fit Experts (lulus.com/customerservice) are available and would love to work with you! We'd love to hear from you! xo - Product Rating: 1 of 5 stars
lovely dress but horrible zipper
I took a chance even though I saw all the bad reviews because this dress is just stunning. It is very stunning in person. OMG could not get the zipper up. So disappointed. I don't why Lulu doesn't try to fix the issue or discontinue this item seeing how many returns they got. The cost of them saving on using a cheaper zipper vs the return rate is just absurd. I don't even why they need to use a smaller zipper when it will be hidden by the arm... Read MoreResponse from Lulus.com: Hello Van, thanks for your review! We apologize that this dress didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! xo - Product Rating: 2 of 5 stars
Bad zipper
I should have listened to all of the other reviews, but I didn't. I loved the dress and I hoped mine would be different. It wasn't. I couldn't even unzip the dress to be able to try it on! Save yourself the restocking fee because yes they DO charge a restocking fee even if the dress won't unzip to even put it on your body once. Why you would want to restock faulty merchandise is beyond me.Response from Lulus.com: Hi Rachael, thank you for your review! We're so sorry this dress arrived with a defective zipper and you were charged a restocking fee. We're reaching out via email to make this right. Talk soon! xo - Product Rating: 2 of 5 stars
Zipper Sticks!
This dress is stunning, BUT as other reviews stated, the zipper on this dress sticks immediately. I could get it up and down with some tugging when not wearing the dress, but once putting it on, it was almost impossible to get the zipper up past the fabric on the waistband. It was tight around my ribcage, but I do not think that is why the zipper was sticking. I loved the way the dress fit and looked, and if I had not been worried about the... Read MoreResponse from Lulus.com: Hello Micaela! We're truly sorry that this dress didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! xo
