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Customer Reviews

2.6
Product Rating: 2.6 of 5 stars
27 Reviews
Fit: Slightly Small
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    Beautiful Dress, Beware of Zipper

    I purchased this dress to wear to a more upscale wedding. While the dress is beautiful and found to run TTS, the zipper was a nightmare. Beware with this zipper -- it is incredibly hard to zip and took me a lot of maneuvering to get it up all the way (buying a bigger size would not have helped; the zipper is cheaply made). For the price point, I'd opt for another option with a less stressful zipper situation.
    Response from Lulus.com: Hello Jill! We're truly sorry that this dress didn't meet your expectations in person as you were having difficulty with the zipper. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly... Read More
    Jill W. — 5' 3" tall, 36B, waist 28"
    Fit: Runs a Little Small Size: M Event: Wedding Color: Black Floral Black Floral
  2. Product Rating: 1 of 5 stars

    Zipper completely broken

    I bought this dress as a bridesmaid dress for my best friend's wedding. I tried it on ahead of time and the zipper was difficult to pull even though there was enough room for it to fit me. On the morning of the wedding, the zipper was completely impossible to zip. The fabric was so thick the zipper could not stay on its track. After an hour of having everyone in the bridal party (including the mother of the groom!) trying to help, I had to just... Read More
    I bought this dress as a bridesmaid dress for my best friend's wedding. I tried it on ahead of time and the zipper was difficult to pull even though there was enough room for it to fit me. On the morning of the wedding, the zipper was completely impossible to zip. The fabric was so thick the zipper could not stay on its track. After an hour of having everyone in the bridal party (including the mother of the groom!) trying to help, I had to just use safety pins to hold it together. This was really disappointing as it was a beautiful dress but just poorly constructed. - Mariah H.
    I bought this dress as a bridesmaid dress for my best friend's wedding. I tried it on ahead of time and the zipper was difficult to pull even though there was enough room for it to fit me. On the morning of the wedding, the zipper was completely impossible to zip. The fabric was so thick the zipper could not stay on its track. After an hour of having everyone in the bridal party (including the mother of the groom!) trying to help, I had to just use safety pins to hold it together. This was really disappointing as it was a beautiful dress but just poorly constructed. - Mariah H.
    Response from Lulus.com: Hi, Mariah! We are so sorry to hear that this happened with your dress. This is definitely not a common occurrence with our products and we'd like to make this right. A member of our team will be in contact via email shortly! xo
    Mariah H.
    Fit: True to Size Size: L Event: Wedding Color: Black Floral Black Floral
  3. Product Rating: 5 of 5 stars

    My Favorite Dress!!!

    I felt like a princess in this dress!!! I ordered an XS against their size chart's advice and it was too small. It was very easy to swap it for the right size and they even express shipped the new one so I would have it in time! They are a great company to work with and you won't regret buying this dress!!!
    Molly M. — 5' 6" tall, 125lbs lbs, 34B
    Fit: True to Size Size: S Event: Wedding Color: Black Floral Black Floral
  4. Product Rating: 1 of 5 stars

    Items never arrived.

    MY ITEMS DID NOT ARRIVE. I'm still waiting for a refund.
    Response from Lulus.com: Hi, Genesis! We are truly sorry to hear that you did not receive your package! We can only imagine how frustrating that must have been for you! It is so important to us that you receive your orders and we truly value this feedback. We see that our Claims Department has been in touch with you and was... Read More
    Genesis Q.
    Fit: Runs Small Size: M Color: Black Floral Black Floral
  5. Product Rating: 3 of 5 stars

    Beautiful dress, but the medium didnt fit me

    I couldn't zip the dress up on the side. I generally wear mediums and sometimes small. Size 8-10 so I was disappointed I can't wear it for my black tie wedding coming up.
    Response from Lulus.com: Hello Brittany, thanks for taking the time to write a review! We'd love to help you shop with confidence in the future. If you would be interested in receiving a personalized fit recommendation, please feel free to contact our team of fit experts (lulus.com/customerservice). We hope to hear from you... Read More
    Brittany B. — 5' 4" tall, 150lbs lbs, 36B
    Fit: Runs Small Size: M Event: Wedding Color: Black Floral Black Floral
Viewing 4 of 3 Reviews
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