Product Rating: 1 of 5 stars
Mishandling of Product
I ordered this dress for a law school graduation. However, the dress that was delivered in the mail was a completely different dress from what I ordered (the dress that was delivered is a floor length ruched dress). Of course, when I went to exchange this second dress for the right one, it's out of stock. So, now I don't have a graduation dress, and I have to pay to send it back. My first and only experience with Lulus. Disappointed.Response from Lulus.com:
Hi Kim, we're so sorry this happened! Trust that your feedback is heard and will be passed over to the proper teams for review. We are glad to see that you've reached out to our Customer Service and that they were able to help. If you ever have questions or need additional assistance, feel free to...
Read More
