Product Rating: 1 of 5 stars
Defective zipper
The dress itself is beautiful, and I was looking forward to wearing it to a wedding. The afternoon of the wedding, I went to zip it up, and the zipper got stuck halfway and wouldn't go any further up or down. I had to cut the zipper in order to get out of the dress and then scramble to find a new outfit for the wedding. And Lulus is making me pay for return shipping. So dissatisfied.
Response from Lulus.com:
Hi Kristin, we're so sorry to hear that you had trouble with the zipper! Your feedback will be passed over to the proper teams and we'll be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and...
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