Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Beautiful dress, zipper does not work
The dress itself is incredibly beautiful and flattering; however, the zipper does not work and gets stuck about halfway up, so I will be unable to wear it to the event I planned to.Response from Lulus.com: Hello Alexandra. We are sorry to hear that the dress arrived with a broken zipper! This isn't typical, and we are here to make things right! A member of our customer care team will be reaching out to you via email shortly! xo - Product Rating: 3 of 5 stars
Broken zipper, wouldn't even close...but great customer service!!
I got a broken zipper, and when my grandmother fixed it, it still wouldn't close. I needed it the next day and overnighted it, but it came broken. I messaged them because I was scrambling for a new dress and spent so much money; they were super responsive and reviewed my issue within less than 24 hours. I was VERY satisfied with the response. Even though I can't wear the dress, I'll be back for another because these guys are great! As for the... Read MoreResponse from Lulus.com: Hi Grace, we're so sorry you received this dress with a broken zipper! We're so glad to see that you reached out to our Customer Service team and they were able to help. Trust that your feedback is heard and we'll be passing this long to ensure the teams who need to see it, do! Thank you for sharing... Read More - Product Rating: 5 of 5 stars
Great Dress!
This dress fits well and is perfect for multiple events such as weddings and banquets. I was very pleased with this purchase! - Product Rating: 3 of 5 stars
Sticky Zipper
The sticker gets stuck right at the waistband and it's really difficult to zip up. I can predict the zipper breaking off in the future. The dress is a cute color and light! It's a bit see-through in the sun.
