Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 4 of 5 stars
Beautiful dress!
The straps look strong for me. I didn't need to reinforce them. The dress fit perfectly fine on me. I loved it! - Product Rating: 3 of 5 stars
Love this dress but quality is not there
When I received this dress the straps were already tearing after just trying it on. I had a last-minute friend's wedding that weekend so I had to repair it myself and reinforce the straps. It was a lovely dress and I received multiple compliments, but you have to be ready to make alterations. I hope Lulus can make this right because I shouldn't receive a dress that is falling apart for this price!Response from Lulus.com: Hello Chloe! We're truly sorry that this dress didn't meet your expectations because the strap was tearing. Our customer service team has reached out to you via email to resolve this issue. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please... Read More - Product Rating: 1 of 5 stars
It Never Arrived!
Would love to give this a proper review but I ordered it over a month ago and it didn't arrive. The event is in two days and I'm not happy.Response from Lulus.com: Hi, Laurel! We're sorry to hear you haven't received your package. We do see that you were able to connect with our Customer Care team for help. If there is anything else that we can help with, please feel free to let us know. xo - Product Rating: 1 of 5 stars
Too small
Too small. I want to exchange to medium size.Response from Lulus.com: Hi Bambi, thanks for your review! We apologize that the fit of this dress wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo
