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Customer Reviews

3.8
Product Rating: 3.8 of 5 stars
281 Reviews
Fit: True to Size Based on 281 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 4 of 5 stars

    Loved! Not great quality

    It was hard to find a dress that fit and that I felt beautiful wearing but this was both. I love the dark red velvet and high slit. Unfortunately the strap broke as soon as the party started. The rest of the night was a hassle of pins. A sad result.
    Fit: True to Size Size: L Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
  2. Product Rating: 1 of 5 stars

    Cheap

    I didn't want to believe the other reviews, but I didn't even get it on before the clip at the top of the zipper broke! So I didn't even try looking at what it looked like on.
    Response from Lulus.com: Hi Megan, we're so sorry that happened to your dress! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Fit: Runs Small Size: M Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
  3. Product Rating: 5 of 5 stars

    Beautiful

    This dress is so pretty! The fabric is very good quality!
    Fit: True to Size Size: S Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
  4. Product Rating: 3 of 5 stars

    Arrived damaged

    This dress is so pretty but it fits too big in the bust and waist and it showed up with a huge rip in the side seam. Since I didn't wear it, I didn't notice the rip until I tried it on past the return window.
    Response from Lulus.com: Hello Elizabeth! We are so sorry to hear that your dress arrived ripped! This is not typical and someone from our customer service team will be reaching out to you shortly! xo
    Fit: Runs Large Size: M Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
  5. Product Rating: 3 of 5 stars

    Cute but ripped :(

    It's beautiful and it fits perfectly, but there was some fraying on the dress, and one of the straps were ripped off :(
    Response from Lulus.com: Hi Isabella, we're so sorry to hear that! Your feedback will be passed over to the proper teams and we'll be in touch so please keep an eye out for an email from our Customer Service team! xo
    Fit: True to Size Size: L Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
  6. Product Rating: 3 of 5 stars

    Runs small

    I've ordered from Lulus before and the small has fit. This dress was so small it didn't zip up. I have to return it
    Fit: Runs Small Size: S Event: Ball/Gala Color: Plum Purple Floral Plum Purple Floral
  7. Product Rating: 1 of 5 stars

    Let down

    Straps came on the brink of snapping, very let down by this dress
    Straps came on the brink of snapping, very let down by this dress - Taylor D.
    Straps came on the brink of snapping, very let down by this dress - Taylor D.
    Response from Lulus.com: Hello Taylor, thanks for your review! We apologize that this dress didn't meet your expectations in person. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Fit: True to Size Size: S Color: Plum Purple Floral Plum Purple Floral
  8. Product Rating: 2 of 5 stars

    Bad Quality

    I had ordered this dress 2x. First time I didn't even try it on and noticed that the strap on the left side was already fraying off and could have ripped at any moment. Contacted customer service and they sent a replacement very quickly which was great, only to find that the replacement had the same exact strap issue. Not worth the headache
    I had ordered this dress 2x. First time I didn't even try it on and noticed that the strap on the left side was already fraying off and could have ripped at any moment. Contacted customer service and they sent a replacement very quickly which was great, only to find that the replacement had the same exact strap issue. Not worth the headache - Lauren K.
    Response from Lulus.com: Hello, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Fit: True to Size Size: L Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
  9. Product Rating: 5 of 5 stars

    Love this dress

    I cannot recommend this dress enough! It is so pretty and very comfortable. The pattern is a mesh and velvet material, and there is a very comfortable lining. Super cute for fall, and I got so many compliments. Seriously buy this dress
    Fit: True to Size Size: XS Event: Wedding Color: Plum Purple Floral Plum Purple Floral
  10. Product Rating: 1 of 5 stars

    Dress looks nice but poorly made

    Dress is very nice however dress is very poorly made came with a hole in the top inseam and the strap is already coming undone to where one small pull and it will rip. I had no time to reorder another dress as the wedding was about a week later but very disappointed in the quality of this dress. Luckily I had a sewing kit on me the day of the event but I am very unhappy with the quality and how it came with a hole and a strap barely hanging on!
    Response from Lulus.com: Hello Melissa. We are so sorry to hear that the dress arrived with a hole in it. This is not a typical experience and someone from our customer care team will be reaching out to you via email shortly. xo
    Fit: True to Size Size: M Event: Wedding Color: Plum Purple Floral Plum Purple Floral
Viewing 17 of 27 Reviews
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