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Customer Reviews

3.8
Product Rating: 3.8 of 5 stars
290 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 5 of 5 stars

    Great dress and great customer service

    I love this dress. The color and the material are great. It fit perfectly. I was worried about the spaghetti straps when I first tried it on as I do have DDs. The straps did break after 5hrs of wearing them when I was dancing at the wedding. I emailed Lulus the next day and they immediately offered to refund or replace the dress. Phenomenal customer service. I actually chose to replace the dress since I really do love it, despite the straps... Read More
    I love this dress. The color and the material are great. It fit perfectly. I was worried about the spaghetti straps when I first tried it on as I do have DDs. The straps did break after 5hrs of wearing them when I was dancing at the wedding. I emailed Lulus the next day and they immediately offered to refund or replace the dress. Phenomenal customer service. I actually chose to replace the dress since I really do love it, despite the straps breaking on the first one. The replacement got shipped and delivered within 2 days. I plan to wear it to future events that are more casual with less dancing/running around! - Katherine M.
    I love this dress. The color and the material are great. It fit perfectly. I was worried about the spaghetti straps when I first tried it on as I do have DDs. The straps did break after 5hrs of wearing them when I was dancing at the wedding. I emailed Lulus the next day and they immediately offered to refund or replace the dress. Phenomenal customer service. I actually chose to replace the dress since I really do love it, despite the straps breaking on the first one. The replacement got shipped and delivered within 2 days. I plan to wear it to future events that are more casual with less dancing/running around! - Katherine M.
    Katherine M. — 5' 8" tall, 190 lbs, 36DD
    Fit: True to Size Size: XL Event: Wedding (Bridesmaid) Color: Plum Purple Floral Plum Purple Floral
  2. Product Rating: 5 of 5 stars

    Beautiful!

    The straps were beginning to tear as other comments said, but I stitched them both up which will hopefully last! This dress was beautiful and very comfy, awesome material and color
    Emily H. — 5' 4" tall, 125 lbs
    Fit: True to Size Size: S Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
  3. Product Rating: 5 of 5 stars

    Perfect Seasonal Dress!

    Wanted a Fall styled dress that I would be able to wear again and this is the perfect dress for that! Fits true to size & I can't wait to pair it with some cute boots!
    Ciara W. — 5' 8" tall, 170 lbs
    Fit: True to Size Size: L Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
  4. Product Rating: 2 of 5 stars

    Looked great until it broke

    I took a risk after seeing another review saying the strap broke because the dress fit so good, but the dress broke about halfway through the evening at a wedding I attended. There clearly is not enough support where the strap connects to the dress. Super disappointing since I was hoping to wear this to a second event.
    Response from Lulus.com: Hi Tori, we're so sorry that happened to the straps! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Tori B.
    Fit: True to Size Size: M Color: Plum Purple Floral Plum Purple Floral
  5. Product Rating: 2 of 5 stars

    Straps are low quality

    Color is very plum; the dress and tiers are pretty, but the strap literally snapped at the seam when hanging the dress up. Even tho this is a fault on Lulus, the only option is to return and they charge me 2 dollars to restock?
    Color is very plum; the dress and tiers are pretty, but the strap literally snapped at the seam when hanging the dress up. Even tho this is a fault on Lulus, the only option is to return and they charge me 2 dollars to restock? - Sam C.
    Response from Lulus.com: Hi Sam, we're so sorry that happened to the straps! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Sam C. — 5' 9" tall, 142 lbs, 32C, waist 28", 38" hip
    Fit: True to Size Size: M Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
Viewing 26 of 27 Reviews
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