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Customer Reviews

3.8
Product Rating: 3.8 of 5 stars
283 Reviews
Fit: True to Size Based on 283 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    Arrived damaged

    This dress is so pretty but it fits too big in the bust and waist and it showed up with a huge rip in the side seam. Since I didn't wear it, I didn't notice the rip until I tried it on past the return window.
    Response from Lulus.com: Hello Elizabeth! We are so sorry to hear that your dress arrived ripped! This is not typical and someone from our customer service team will be reaching out to you shortly! xo
    Elizabeth C. — 5' 5" tall, 145lbs lbs, 34DDD
    Fit: Runs Large Size: M Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
  2. Product Rating: 3 of 5 stars

    Cute but ripped :(

    It's beautiful and it fits perfectly, but there was some fraying on the dress, and one of the straps were ripped off :(
    Response from Lulus.com: Hi Isabella, we're so sorry to hear that! Your feedback will be passed over to the proper teams and we'll be in touch so please keep an eye out for an email from our Customer Service team! xo
    Isabella C.
    Fit: True to Size Size: L Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
  3. Product Rating: 3 of 5 stars

    Runs small

    I've ordered from Lulus before and the small has fit. This dress was so small it didn't zip up. I have to return it
    Consuelo — 5' 1" tall, 112lbs lbs, 34C, waist 27", 34" hip
    Fit: Runs Small Size: S Event: Ball/Gala Color: Plum Purple Floral Plum Purple Floral
  4. Product Rating: 1 of 5 stars

    Let down

    Straps came on the brink of snapping, very let down by this dress
    Straps came on the brink of snapping, very let down by this dress - Taylor D.
    Straps came on the brink of snapping, very let down by this dress - Taylor D.
    Response from Lulus.com: Hello Taylor, thanks for your review! We apologize that this dress didn't meet your expectations in person. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Taylor D.
    Fit: True to Size Size: S Color: Plum Purple Floral Plum Purple Floral
  5. Product Rating: 2 of 5 stars

    Bad Quality

    I had ordered this dress 2x. First time I didn't even try it on and noticed that the strap on the left side was already fraying off and could have ripped at any moment. Contacted customer service and they sent a replacement very quickly which was great, only to find that the replacement had the same exact strap issue. Not worth the headache
    I had ordered this dress 2x. First time I didn't even try it on and noticed that the strap on the left side was already fraying off and could have ripped at any moment. Contacted customer service and they sent a replacement very quickly which was great, only to find that the replacement had the same exact strap issue. Not worth the headache - Lauren K.
    Response from Lulus.com: Hello, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Lauren K. — 5' 10" tall, 190lbs lbs, 36B, waist 31", 41" hip
    Fit: True to Size Size: L Event: Wedding (Guest) Color: Plum Purple Floral Plum Purple Floral
Viewing 34 of 27 Reviews
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