Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Bad quality
The straps are fragile and snapped while I was out the first time I wore it. It's cute but the quality was terrible.Response from Lulus.com: Hello Teresa! We're truly sorry that this dress didn't meet your expectations because the strap broke. Our customer service team has reached out to you via email to resolve this issue. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please... Read More - Product Rating: 1 of 5 stars
Extremely Disappointing Quality
Within 30 minutes of wearing this dress, 2 loops ripped open, and I noticed two holes in the material. The dress fit perfectly, so I do not believe it broke because of my body. I am a loyal Lulus customer and am truly disappointed by this experience. I would not recommend this dress because of the quality and durability. I left the event early because the loops kept breaking. I reached out to Lulus about this, but have not yet heard back.
Response from Lulus.com: Hello Elena. We are so sorry to hear about the loops breaking! This isn't a typical experience at all, and we are so happy to see that you've spoken with our customer care team and they were able to make this right! We appreciate your patience and understanding. Thank you for sharing your review. xo - Product Rating: 3 of 5 stars
Nice dress, but quality concern
The dress looked very pretty in person, just like it was shown online. I was disappointed with the quality however, as one of the straps broke within 20 minutes of wearing the dress.Response from Lulus.com: Hi Lauren! We are so sorry to hear this happened. This is not at all a typical experience and we'd love to take care of this for you! Please keep an eye out for an email from our Customer Care team. We'll be in touch soon! xo - Product Rating: 1 of 5 stars
Horrible
Please do not buy this dress!!!!! Ripped on the side seam within 20 minutes of wearing! Was at the wedding and had to wear a backup dress. Fit well, but the material is crap!
Response from Lulus.com: Hello Jayne! We are truly sorry to hear about this happening at the wedding you went to! This isn't a typical experience at all and a member of our customer care team will be reaching out to you via email shortly! xo